Frequently Asked Questions
We understand you may have questions about our services. Here are answers to some of the most common ones we receive. If you don't find your answer here, please don't hesitate to contact us!
About Our Services
Q: What exactly do you do? A: We are a specialized service that transforms cluttered garages into clean, functional, and organized spaces. Our services range from guided decluttering and organization sessions to complete transformations that include deep cleaning and the professional installation of new shelving systems.
Q: Why do you only focus on garages? A: By specializing exclusively in garages, we have developed a deep expertise in handling the unique challenges they present—from tools and hazardous materials to seasonal equipment and bulky items. This focus allows us to be highly efficient and effective, providing the best possible results for our clients.
Q: How long does a typical garage organization project take? A: The timeframe depends on the size of your garage and the volume of items. A smaller project might take a 5-hour session, while a complete transformation of a standard 2-car garage often takes one to two full days. We will provide a more precise time estimate after your initial consultation.
The Process
Q: Do I need to be home during the organization session? A: We highly recommend you are present for the initial decluttering phase. Your input is essential for making decisions about what to keep, donate, or discard. Once the sorting is complete, you are not required to be present for the cleaning, organizing, and installation phases.
Q: I'm embarrassed by my messy garage. Should I clean up before you arrive? A: Absolutely not! Please don't feel the need to tidy up beforehand. Seeing the space in its usual state helps us better understand the challenges and design the most effective solutions for you. We are here to help, not to judge.
Q: What happens to all the items I decide to get rid of? A: We help you sort everything into "Toss," "Donate," and "Sell" piles. We then coordinate with professional junk removal services for the responsible disposal of trash and can help transport donatable goods to local charities. All associated disposal fees are billed separately.
Pricing and Booking
Q: How much do your services cost? A: Our pricing is based on the scope of the project. Our packages start at $450 for a 5-hour introductory session. We provide a firm, no-obligation quote after your free initial consultation, which will clearly outline all costs for labor and any proposed materials.
Q: Are the costs of shelves and bins included in the price? A: The cost of physical products like shelving units and storage bins is not included in our service/labor fee. These materials are itemized separately on your invoice, allowing for full transparency.
Q: How do I get started? A: The first step is to schedule your free, no-obligation consultation. You can do this by filling out the form on our website or by calling us directly. This allows us to understand your needs and provide you with a detailed project proposal.
About Our Company
Q: Are you insured? A: Yes, The OK Garage Doctor is fully insured for your protection and peace of mind.
Q: What makes your company different? A: We are more than just an organizing company. We are a faith-based business founded on a mission of service. We combine an all-in-one, practical solution with an empathetic, non-judgmental approach. A portion of all our proceeds also goes toward supporting mission trips, so your project helps us serve communities both here and abroad.